FAQ
Q1. Can I have a sample order of solar light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Samples need 2-5 days, mass production orders need 1- 3 weeks based on your QTY.
Q3. Do you have any MOQ limit of solar light order?
A: Low MOQ, 1pc sample for quality checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: Usually, we ship samples by DHL, UPS, FedEx or TNT, etc. It usually takes 3-7 days to arrive, and we ship mass production orders by sea transportation.
Q5. How to proceed an order of solar light?
A: Firstly, please let us know your requirements or application.
Secondly, we quote according to your requirements or our rich experience suggestions.
Thirdly, placing deposit for formal order after confirming the samples.
Fourthly, we arrange the production.
Q6. Is it available to print my logo on solar light product?
A: Yes, we could print you logo on some solar lights. Please inform us formally before production, and confirm the design in advance based on the samples.
Q7: Do you offer guarantee of the products?
A: Yes, we offer 2 years warranty.
